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1.
Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by
  • Barlow, Janelle, 1943-
  • Stewart, Paul
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco, Calif. : Berrett-Koehler, 2006
Availability: Items available for loan: Main Library (1).

2.
Managing corporate reputation [electronic resource] : a specially commissioned report / John Dalton and Susan Croft. by
  • Dalton, John M, 1942-
  • Croft, Susan
  • ebrary, Inc
Series: Thorogood professional insights
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: London : Thorogood, c2003
Availability: Items available for loan: Main Library (1).

3.
Developing brands with qualitative market research [electronic resource] / Jon Chandler and Mike Owen. by
  • Chandler, Jon
  • Owen, Mike, 1956-
  • ebrary, Inc
Series: Qualitative market research ; v. 5
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: London ; Thousand Oaks, CA : Sage, 2002
Availability: Items available for loan: Main Library (1).

4.
Havells India Limited: Transition from an Industrial Brand to a Consumer Brand: Case Analysis by
  • Pandey, Neeraj
Series: Vikalpa: The Journal for Decision Makers
Source: Havells India Limited:
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: India Sage Jul-Sep 2015
Online access:
Availability: Items available for loan: Main Library (1).

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