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	1.	No cover image available Firms Reap What they Sow : The Effects of Shared Values and Perceived Organizational Justice on Cusomer's Evaluations of Complaint Handling by Maxham III James G Netemeyer Richard G Series: ; 67 Edition: 1 Material type: Article; Format: print Language: ENG Publication details: Journal Of Marketing Jan 2003 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Max/Net. Place hold Add to cart (remove)
	2.	No cover image available Investigation into the Antecedents of Organizational Citizenship Behaviours in a Personal Selling Context by Netemeyer Material type: Article Language: ENG Publication details: J. Marketing Jul-97 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	3.	No cover image available Consumer Generalization of Nutrient Content Claims in Advertising by J.Craig Andrews, R.G.Netemeyer & Scot Burton Material type: Article Language: ENG Publication details: Journal Of Marketing Oct-98 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	4.	Handbook of Marketing Scales by Bearden, William O., ed Netemeyer, Richard G., ed Haws, Kelly L., ed Edition: 3rd ed. Material type: Book; Format: print ; Literary form: Not fiction Publication details: Los Angeles Sage Publication 2011 Availability: Not available: Main Library: Checked out (1). Place hold Add to cart (remove)
	5.	Scaling Procedures: Issues and Applications by Netemeyer Richard G Publication details: New Delhi Sage 2003 Availability: Items available for loan: Main Library (1)Call number: 001.42 NET. Lists: New Arrivals - LRC . Place hold Add to cart (remove)

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