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41.
Brand Portfolio STrategy and Firm Performance by
  • Morgan Neil A
Series: ; 73
Edition: 1
Material type: Article Article
Language: ENG
Publication details: Jan 2009 0
Availability: Items available for loan: Main Library (1)Call number: Mor.

42.
Shaping Customer Satisfaction Through Self Awareness Cues by
  • Michel Tuan Pham
Series: ; XLVII
Edition: 5
Material type: Article Article
Language: ENG
Publication details: October 2010 0
Availability: Items available for loan: Main Library (1)Call number: Mic.

43.
Food on the Go: Rail Travellers can now leave their Dabbas at Home and have Quality Meals from Restaurants of their choice delivered to their seats at Stations along the Route by
  • Jayaram Anup
Series: ; 33
Edition: 24
Material type: Article Article
Language: ENG
Publication details: (15/07/2014-28/07/2014) 0
Availability: Items available for loan: Main Library (1)Call number: Jay.

44.
Customer Satisfaction Towards Royal Enfield Bikes in Mumbai by
  • Bangdiwala Henal
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM Marketing 2011 - 13 07 2013
Availability: Items available for loan: Main Library (1)Call number: .

45.
Customer Satisfaction: Comparison of Public and Private Banks by
  • Biswas Shroddha
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM Marketing 2011 - 13 12 2013
Availability: Items available for loan: Main Library (1)Call number: .

46.
Indian Airline Industry: An Overview to Understand Customer Satisfaction by
  • Patel Anish
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM Marketing 2011 - 13 48 2013
Availability: Items available for loan: Main Library (1)Call number: .

47.
Understanding consumer Insights and Brand loyalty towards Nokia by
  • Joshi Tejas Ashok
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM Marketing 2011 - 13 27 2013
Availability: Items available for loan: Main Library (1)Call number: .

48.
Customer Satisfaction amongst Smartphone Users by
  • Sukumar Kaushik
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM (Marketing) 75 2012
Availability: Items available for loan: Main Library (1)Call number: .

49.
Customer Satisfaction Survey of Hatchbacks by
  • Vainde Abhijit
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM (Marketing) 81 2012
Availability: Items available for loan: Main Library (1)Call number: .

50.
Customer satisfaction for ICICI Bank by
  • Punhani Vaibhav
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM (Marketing) 56 2012
Availability: Items available for loan: Main Library (1)Call number: .

51.
Customer Satisfaction - Comparison of Public and Private Banks by
  • Biswas Shroddha
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM (Marketing) 12 2011
Availability: Items available for loan: Main Library (1)Call number: .

52.
Exploring the Impact of Retailing ethics
Material type: Article Article; Format: print
Availability: Items available for loan: Main Library (1).

53.
Adoption and Implementation of Balanced Scorecard: A Smart Thinking by
  • Samadarshi, Siddharthi
  • Behera, Niranjan
  • Sahoo, Chandan Kumar
Source: Personnel Today. 36(1) January-June 2015
Material type: Article Article; Format: print
Publication details: National Institute of Personnel Management
Availability: Items available for loan: Main Library (1).

54.
Work Engagement and Job Crafting of Service Employees Influencing Customer Outcomes. by
  • Siddiqi, Mushtaq
Source: Vikalpa:The Journal for Decision Makers. 40(3), Jul-Sep 2015
Material type: Article Article; Format: print
Publication details:
Availability: Items available for loan: Main Library (1).

55.
Psychology of Price by
  • Caldwell, Leigh
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Mumbai Jaico Publishing 2015
Availability: Items available for loan: Main Library (1)Call number: 658.834 CAL.

56.
Psychology Of Price How to Use Price to Increase Demand, Profit and Customer Satisfaction by
  • Caldwell, Leigh
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Mumbai JAICO 2015
Availability: Items available for loan: Main Library (1)Call number: 658.834 CAL.

57.
Non-Manipulative Selling by
  • Alessandra, Tony
  • Wexler, Phil
  • Barrera, Rick
Edition: 2nd ed.
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Mumbai Embassy Books 2014
Availability: Items available for loan: Main Library (1)Call number: 658.81 ALE.

58.
Examining the Impact of Organizational Culture on Customer Centricity in Organizations:An Analysis by
  • Bedarkar, Madhura...(et al)
Source: Prabandhan: 9(2) Feb 2016
Material type: Article Article; Format: print
Publication details:
Availability: Items available for loan: Main Library (1).

59.
Customer Service Quality Perception of Technology-Based Banking Services: An Empirical Study on Selected Private Sector Banks Operating in India by
  • Mittal, Anil
Source: Prajnan XLIV(4) Jan- Mar 2016
Material type: Article Article; Format: print
Publication details:
Availability: Items available for loan: Main Library (1).

60.
Internet Banking by
  • George, Ajimon
  • Kumar, G. S. Gireesh
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Mumbai New Age International Publishers 2017
Availability: Items available for loan: Main Library (2)Call number: 332 GEO, ...

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