Your search returned 223 results.

Sort
Results
121.
How to Lose Your Star Performer Without Losing Customers, Too by
  • Bendapudi N
Material type: Article Article
Language: ENG
Publication details: HBR Nov-01 0
Availability: Items available for loan: Main Library (1)Call number: .

122.
Successful Customer-Relationship Management by
  • Larry Yu
Material type: Article Article
Language: ENG
Publication details: MIT Sloan Management Review Summer 2001 0
Availability: Items available for loan: Main Library (1)Call number: .

123.
Internal Processes in Services and Customer Relationships by
  • Kasturi Anand
Series: ; 15
Edition: 3
Material type: Article Article
Language: ENG
Publication details: Sep 2003 0
Availability: Items available for loan: Main Library (1)Call number: Kas.

124.
Focus of Customer Relationship Management- Need to look beyond the Customer A referral to hospital services by
  • Garikarparthi Madhavi
  • Gogula Ratnaja
Series: ; 8
Edition: 1
Material type: Article Article
Language: ENG
Publication details: Jul - Sep 2003 0
Availability: Items available for loan: Main Library (1)Call number: Gar/Gog.

125.
Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development by
  • Verhoef Peter C
Series: ; 67
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Oct 2003 0
Availability: Items available for loan: Main Library (1)Call number: Ver.

126.
Customer Relationship Management (CRM) and Corporate Renaissance by
  • Agrawal M L
Series: ; 3
Edition: 2
Material type: Article Article
Language: ENG
Publication details: Oct - Mar 2004 0
Availability: Items available for loan: Main Library (1)Call number: Agr.

127.
Lessons from a Magadh Wheat Merchant by
  • Chowdhary Nimit
Series: ; 43
Edition: 1
Material type: Article Article
Language: ENG
Publication details: Jan 2004 0
Availability: Items available for loan: Main Library (1)Call number: Cho.

128.
They Bought in. Now they Want to Bail out by
  • McNulty Eric
Series: ; 81
Edition: 12
Material type: Article Article
Language: ENG
Publication details: Dec 2003 0
Availability: Items available for loan: Main Library (1)Call number: McN.

129.
Empathise .... then Innovate the New CRM is in Town ! by
  • Hemratan Ketan
  • Singh Neela
Material type: Article Article
Language: ENG
Publication details: Dec 2002 0
Availability: Items available for loan: Main Library (1)Call number: .

130.
Outsourcing of Information Systems Services by
  • Gulla Umesh
Series: ; 44
Edition: 2
Material type: Article Article
Language: ENG
Publication details: Jul - Sep 2003 0
Availability: Items available for loan: Main Library (1)Call number: Gul.

131.
Customer Care with eCRM by
  • Ganesan G
Series: ; 24
Edition: 7
Material type: Article Article
Language: ENG
Publication details: Apr 2004 0
Availability: Items available for loan: Main Library (1)Call number: Gan.

132.
Get Customer Centric by
Series: ; 8
Edition: 3
Material type: Article Article
Language: ENG
Publication details: Aug 2004 0
Availability: Items available for loan: Main Library (1)Call number: .

133.
Economics of Customer Relationships by
  • Arussy Lior
Series: ; 44
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Apr 2005 0
Availability: Items available for loan: Main Library (1)Call number: Aru.

134.
Customer Relationship Management(CRM) in Hospital Industry : A Study by
  • Chary T Satyanarayana
  • Ravi Kumar G
Series: ; 10
Edition: 1
Material type: Article Article
Language: ENG
Publication details: Jan-Mar 2005 0
Availability: Items available for loan: Main Library (1)Call number: Cha/Rav.

135.
Recapturing Lost Customers by
  • Thomas Jacquelyn S
  • Blattberg Robert C
Series: ; XLI
Edition: 1
Material type: Article Article
Language: ENG
Publication details: Feb 2004 0
Availability: Items available for loan: Main Library (1)Call number: Tho/Bla.

136.
Customer Relationship Management Process : Its Measurement and Impact on Performance by
  • Reinartz Werner
  • Hoyer Wayne D
  • Krafft Manfred
Series: ; XLI
Edition: 3
Material type: Article Article
Language: ENG
Publication details: Aug 2004 0
Availability: Items available for loan: Main Library (1)Call number: Rei/Kra.

137.
CRM in Banking Industry : A Research Agenda by
  • Krishnaveni R
  • Prabha Divya
Series: ; 10
Edition: 3
Material type: Article Article
Language: ENG
Publication details: July - Sept, 2005 0
Availability: Items available for loan: Main Library (1)Call number: Kri/Pra.

138.
Do Satisfied Customers Buy More? : Examining Moderating Influences in a Retailing Context by
  • Seiders Kathleen
  • Voss Glenn B
Series: ; 69
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Oct 2005 0
Availability: Items available for loan: Main Library (1)Call number: Sei/Vos.

139.
Customer Relationship Managment Roadmap: What is Known, Potential Pitfalls, and Where to Go by
  • Boulding William
  • Staelin Richard
Series: ; 69
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Oct 2005 0
Availability: Items available for loan: Main Library (1)Call number: Bou/Sta.

140.
Strategic Framework for Customer Relationship Management by
  • Payne Adrian
  • Frow Pennie
Series: ; 69
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Oct 2005 0
Availability: Items available for loan: Main Library (1)Call number: Pay/Fro.

Pages

Powered by Koha