Transforming a State-Owned Utility: The Role of Technology and Leadership: Case
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Item type | Current library | Call number | Status | Date due | Barcode |
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Main Library Online Access | Available | Case27 |
The authors discuss the role of technological process innovation in the transformation of former state-owned power distribution company under a joint venture arrangement. They cite the move of the company to initiate a number of customer-centric initiatives and use information technology (IT) for building a smart distribution network. They also mention the benchmarks set by the company to improve its operations.
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