Transforming a State-Owned Utility: The Role of Technology and Leadership: Case
Dasgupta, Meeta
Transforming a State-Owned Utility: The Role of Technology and Leadership: Case - India Sage Jul-Sep 2014 - Jul-Sep2014, Vol. 39 Issue 3, p105-122. 18p. - Vikalpa: The Journal for Decision Makers .
The authors discuss the role of technological process innovation in the transformation of former state-owned power distribution company under a joint venture arrangement. They cite the move of the company to initiate a number of customer-centric initiatives and use information technology (IT) for building a smart distribution network. They also mention the benchmarks set by the company to improve its operations.
Automation
Inventory Management
Organization Culture
Power Distribution
State-owned Utility
Technological Innovation
Turnaround
Case Study
Transforming a State-Owned Utility: The Role of Technology and Leadership: Case - India Sage Jul-Sep 2014 - Jul-Sep2014, Vol. 39 Issue 3, p105-122. 18p. - Vikalpa: The Journal for Decision Makers .
The authors discuss the role of technological process innovation in the transformation of former state-owned power distribution company under a joint venture arrangement. They cite the move of the company to initiate a number of customer-centric initiatives and use information technology (IT) for building a smart distribution network. They also mention the benchmarks set by the company to improve its operations.
Automation
Inventory Management
Organization Culture
Power Distribution
State-owned Utility
Technological Innovation
Turnaround
Case Study
