Your search returned 26 results.

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	1.	Customer Driven Services Management by Balachandran S Edition: 2nd Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Response Books 2004 Availability: Items available for loan: Main Library (1)Call number: 658.8 Bal. Place hold Add to cart (remove)
	2.	Making Customers Matter by Fifty Lessons Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: United States Harvard Business 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 FIF, ... Place hold Add to cart (remove)
	3.	No cover image available 50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by Timm, Paul R ebrary, Inc Edition: 3rd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Franklin Lakes, NJ : Career Press, c2002 Other title: Fifty powerful ideas you can use to keep your customers Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	4.	No cover image available Security operations management [electronic resource] / Robert D. McCrie. by McCrie, Robert D ebrary, Inc Edition: 2nd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Butterworth-Heinemann, an imprint of Elsevier, 2007 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 363.28/9068. Place hold Add to cart (remove)
	5.	No cover image available Security supervision and management [electronic resource] : the theory and practice of asset protection / edited by Sandi J. Davies and Christopher A. Hertig. by Davies, Sandi J Hertig, Christopher A ebrary, Inc Edition: 3rd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Butterworth-Heinemann/Elsevier, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 363.28/90683. Place hold Add to cart (remove)
	6.	Shared services as a new organizational form / edited by Tanya Bondarouk. by Bondarouk, Tanya [editor.] Series: Advanced series in management (Unnumbered) Edition: First edition. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Bingley, England : Emerald, 2014Copyright date: �2014 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658. Place hold Add to cart (remove)
	7.	Quality of experience engineering for customer added value services : from evaluation to monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez. by Mellouk, Abdelhamid [editor.] Cuadra-Sanchez, Antonio [editor.] Series: Networks and telecommunications series Material type: Book; Format: available online ; Literary form: Not fiction Publisher: London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014Copyright date: �2014 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.812. Place hold Add to cart (remove)
	8.	No cover image available Corporate memory [electronic resource] : records and information management in the knowledge age / Kenneth A. Megill. by Megill, Kenneth A, 1939- ebrary, Inc Edition: 2nd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: M�unchen : K.G. Saur, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	9.	No cover image available Clinical management in mental health services [electronic resource] / edited by Chris Lloyd ... [et al.]. by Lloyd, Chris, 1954- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester, West Sussex ; Ames, Iowa : Blackwell, 2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	10.	No cover image available Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar. by Ramachandra, K Chandrashekara, B Shivakumar, S ebrary, Inc Edition: Rev. ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	11.	No cover image available Selected papers from the 25th McMaster world congress on intellectual capital and innovation, McMaster University, Ontario, Canada [electronic resource] / Guest editors Nick Bontis and Christopher K. Bart. by Bontis, Nick Bart, Christopher K ebrary, Inc Series: Learning Organization. No. 4/5 ; ; v. 11. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2004 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	12.	No cover image available QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by Gustafsson, Anders ebrary, Inc Series: International journal of service industry management ; v.16, no. 2 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	13.	No cover image available QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by Evardsson, Bo Gustafsson, Anders ebrary, Inc Series: Managing service quality an international journal ; v.15, no. 2 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	14.	No cover image available What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	15.	No cover image available Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by Chapman, R. L. (Ross L.) Dean, Alison M ebrary, Inc Series: Managing service quality ; v.12, no. 6 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	16.	Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis. by Davis, Robert A, 1947- Series: Wiley and SAS business series Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2013]Copyright date: �2013 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.7/87. Place hold Add to cart (remove)
	17.	No cover image available Change management in information services [electronic resource] / Lyndon Pugh. by Pugh, Lyndon ebrary, Inc Edition: 2nd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Burlington, VT : Ashgate, c2007 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	18.	No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B ebrary, Inc Series: Fifty-Minute series Material type: Book; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos, Calif. : Crisp, c1989 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	19.	No cover image available Project stakeholder management [electronic resource] / Pernille Eskerod and Anna Lund Jepsen. by Eskerod, Pernille Jepsen, Anna Lund, 1963- ebrary, Inc Series: Fundamentals of project management Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Gower, 2013 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.4/04. Place hold Add to cart (remove)
	20.	No cover image available Wake up your call center [electronic resource] : how to be a better call center agent / Rosanne D'Ausilio. by D'Ausilio, Rosanne, 1941- ebrary, Inc Series: Customer access management Edition: 4th ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: West Lafayette, Ind. : Ichor Business Books, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)

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Your search returned 26 results.