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	1.	No cover image available Citizen relationship management [electronic resource] : a study of CRM in government / Alexander Schellong. by Schellong, Alexander ebrary, Inc Series: European university studies. Series XXXI, Politics = Publications universitaires europ�eennes. S�erie XXXI, Politics = Europ�aische Hochschulschriften. Reihe XXXI, Politik ; Bd. 560 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Frankfurt am Main : Lang, c2008 Dissertation note: Thesis (doctoral)--Universit�at Frankfurt (Main), 2008. Other title: Citizen relationship management, a study of customer relationship management in government Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 659.2/93208080973. Place hold Add to cart (remove)
	2.	No cover image available e-Governance [electronic resource] / Niranjan Pani, Santap S. Mishra. by Pani, Niranjan Mishra, Santap S ebrary, Inc Edition: 1st ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2009 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	3.	No cover image available E-government in Asia [electronic resource] : enabling public service innovation in the 21st century / compiled & edited by James S.L. Yong. by Yong, James S. L, 1959- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Singapore : Times Editions, 2003 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	4.	No cover image available Wiring governments [electronic resource] : challenges and possibilities for public managers / John A. O'Looney. by O'Looney, John ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Westport, Conn. : Quorum Books, 2002 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 352.3/8/02854678. Place hold Add to cart (remove)
	5.	No cover image available Transforming government and empowering communities [electronic resource] : the Sri lankan experience with e-development / Nagy K. Hanna. by Hanna, Nagy ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Washington D.C. : World Bank, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 303.48/33095493. Place hold Add to cart (remove)
	6.	No cover image available E-government workshop 2005 (eGOV05) [electronic resource] / guest editor, Tony Elliman. by E-Government Workshop 2005 (eGOV05) (1st : 2005 : Brunel University) Elliman, T. (Tony), 1947- ebrary, Inc Series: Transforming government : people, process and policy ; v. 1, no. 2 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: [Bradford, England] : Emerald, 2007 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	7.	No cover image available E-government [electronic resource] / guest editors: Khalid S. Soliman and John F. Affisco. by Affisco, John F Soliman, Khalid S ebrary, Inc Series: Business process management journal ; v. 12, no. 1 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2006 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	8.	No cover image available Information and communication technology and public innovation [electronic resource] : assessing the ICT-driven modernization of public administration / [edited by] Victor Bekkers, Hein van Duivenboden, Marcel Thaens. by Bekkers, V. J. J. M Duivenboden, Hein van Thaens, Marcel ebrary, Inc Series: Innovation and the public sector ; v. 12. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam ; Washington, DC : IOS Press, 2006 Other title: Assessing the ICT-driven modernization of public administration Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	9.	No cover image available Towards the E-Society [electronic resource] : E-commerce, E-business, and E-government / edited by Beat Schmid, Katarina Stanoevska-Slabeva, Volker Tschammer. by IFIP Conference on E-Commerce, E-Business, E-Government (1st : 2001 : Zurich, Switzerland) Schmid, Beat Stanoevska-Slabeva, Katarina Tschammer, Volker ebrary, Inc Series: International Federation for Information Processing (Series) ; 74. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Boston : Kluwer Academic Publishers, c2001 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 303.48/33. Place hold Add to cart (remove)
	10.	No cover image available Reputation-based governance [electronic resource] / Lucio Picci. by Picci, Lucio, 1965- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Stanford, CA : Stanford Economics and Finance, c2011 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 352.3/4. Place hold Add to cart (remove)

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