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	1.	E-Service : New Directions in Theory and Practice by Rust Roland T Kannan P K Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Prentice Hall Of India 2003 Availability: Items available for loan: Main Library (1)Call number: 658.84 RUS/KAN. Place hold Add to cart (remove)
	2.	Service Management Course by Sasser W E Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York Free Press 1991 Availability: Items available for loan: Main Library (1)Call number: 658 SAS. Place hold Add to cart (remove)
	3.	No cover image available Right E-Way by Parikh D Material type: Article Language: ENG Publication details: Business World 25-Sep-00 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	4.	No cover image available E-Opportunity by Feeny D Material type: Article Language: ENG Publication details: MIT Sloan Management Review Winter 2001 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)

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