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	1.	Key Account Management in Financial Services by Cheverton Peter Hughes Tim Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 2005 Availability: Items available for loan: Main Library (1)Call number: 658.15 Che/Hug. Place hold Add to cart (remove)
	2.	Amaze your Customers! by Zenetti Daniel Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 2007 Availability: Items available for loan: Main Library (1)Call number: 658.8 Zen. Place hold Add to cart (remove)
	3.	Measuring Customer Satisfaction by Gerson Richard F Material type: Book; Format: print ; Literary form: Not fiction Publication details: Mumbai Viva Books 2005 Availability: Items available for loan: Main Library (4)Call number: 658.8 GER, ... Not available: Main Library: Lost (1). Place hold Add to cart (remove)
	4.	Customers Relationship Management: A Step-by-step Approach by Mohamed H Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Vikas Publications 2003 Availability: Items available for loan: Main Library (2)Call number: 658.812 MOH, ... Lists: Customer Relationship Management. Place hold Add to cart (remove)
	5.	Future of Competition: Co Creating Unique Value with Customers by Prahalad C K Ramaswamy Venkat Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Penguin India 2004 Availability: Items available for loan: Main Library (2)Call number: 658.8 PRA/RAM, ... Place hold Add to cart (remove)
	6.	Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty by Barrera Rick Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Penguin India 2006 Availability: Items available for loan: Main Library (2)Call number: 658.8 BAR, ... Place hold Add to cart (remove)
	7.	Customer Care Excellence: How to Create an Effective Customer Focus by Cook Sarah Edition: 6th Revised Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan Page India 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 COO, ... Place hold Add to cart (remove)
	8.	Customer Relationship Management: Text and Cases by Rastogi Ekta Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Excel Publishers 2011 Availability: Items available for loan: Main Library (2)Call number: 658.812 RAS, ... Not available: Main Library: Checked out (1). Lists: Customer Relationship Management. Place hold Add to cart (remove)
	9.	Making Customers Matter by Fifty Lessons Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: United States Harvard Business 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 FIF, ... Place hold Add to cart (remove)
	10.	Focusing on Your Customer by Harvard Business School Press Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: United States Harvard Business 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 HAR, ... Place hold Add to cart (remove)
	11.	Relationship Marketing: Text and Cases by Biswas Supriya Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi PHI Learning 2010 Availability: Items available for loan: Main Library (6)Call number: 658.8 BIS, ... Place hold Add to cart (remove)
	12.	No cover image available When Unhappy Customers Strike Back on the Internet by Tripp Thomas M Series: ; 52 Edition: 3 Material type: Article Language: ENG Publication details: Spring 2011 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Tri. Place hold Add to cart (remove)
	13.	Quality Customer Service: Satisfy Customers It's Everybody's Job by Martin, William B Series: Fifty Minute Edition: 5th ed. Material type: Book; Format: print ; Literary form: Not fiction Publication details: Mumbai Viva 2011 Availability: Items available for loan: Main Library (5)Call number: 658.8 MAR, ... Place hold Add to cart (remove)
	14.	No cover image available 50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by Timm, Paul R ebrary, Inc Edition: 3rd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Franklin Lakes, NJ : Career Press, c2002 Other title: Fifty powerful ideas you can use to keep your customers Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	15.	No cover image available Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel Lane, Nikala ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2009 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	16.	No cover image available A complaint is a gift [electronic resource] : recovering customer loyalty when things go wrong / Janelle Barlow, Claus M�ller. by Barlow, Janelle, 1943- M�ller, Claus, 1942- ebrary, Inc Edition: 2nd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler Publishers, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/343. Place hold Add to cart (remove)
	17.	No cover image available What's the future of business? [electronic resource] : changing the way businesses create experiences / Brian Solis. by Solis, Brian ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2013 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.4/06. Place hold Add to cart (remove)
	18.	No cover image available When customers talk [electronic resource] : --turn what they tell you into sales / T. Scott Gross and BIGresearch. by Gross, T. Scott ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade Pub., c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	19.	No cover image available Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- Stewart, Paul ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, 2006 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	20.	No cover image available The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by Collier, Marsha ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)

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Your search returned 98 results.