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	1.	Call Center Dictionary by Bodin Madeline Dawson Keith Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York CMP Books 2002 Availability: Items available for loan: Main Library (1)Call number: 001.64 BOD/DAW. Place hold Add to cart (remove)
	2.	Practical Guide to Call Center Technology by Waite Andrew J Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York CMP Books 2001 Availability: Not available: Main Library: Withdrawn (1). Add to cart (remove)
	3.	Call Centre Success: Essential Skills For CSRS by Finch, Lloyd C Material type: Book; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva Publications 2004 Availability: Items available for loan: Main Library (20)Call number: 658 FIN, ... Place hold Add to cart (remove)
	4.	No cover image available What Germans Want from Market Capitalism by Fassbender Heino Edition: 4 Material type: Article Language: ENG Publication details: 2006 No 4 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Fas. Place hold Add to cart (remove)
	5.	No cover image available Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran Mirchandani. by Mirchandani, Kiran, 1968- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Ithaca : ILR Press, 2012 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 381. Place hold Add to cart (remove)

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