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	1.	No cover image available Information Technology Enabled Customer Relationship Management by Singh D Material type: Article Language: ENG Publication details: jims 8M Jan-Mar 2001 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	2.	No cover image available How CRM can be Strengthened- Beyond the Hype by K Ramchandran Material type: Article Language: ENG Publication details: Productivity April-June 2001 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	3.	No cover image available Role of Dynamic Capability and Information Technology in Customer Relationship Management : A Study of Indian Companies by Desai Darshan Sahu Subrat Series: ; 32 Edition: 4 Material type: Article Language: ENG Publication details: Oct - Dec 2007 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Des/Sah. Place hold Add to cart (remove)