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	1.	One Hundred and One Ways to really Satisfy your Customers by Griffiths Andrew Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Australia Allen & Unwin 2007 Availability: Items available for loan: Main Library (1)Call number: 658.8 Gri. Place hold Add to cart (remove)
	2.	Superstar Customer Service: Its All About C.A.R.E. by Conlow Rick Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Viva Publications 2011 Availability: Items available for loan: Main Library (5)Call number: 658.8 CON, ... Place hold Add to cart (remove)

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