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	1.	No cover image available Implementation Issues in CRM by Gupta M P Material type: Article Language: ENG Publication details: Productivity April-June 2001 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	2.	No cover image available Customer Relationship Management and the Banking Industry by Sadh A Material type: Article Language: ENG Publication details: Productivity April-June 2001 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)
	3.	No cover image available CRM in Banking Industry : A Research Agenda by Krishnaveni R Prabha Divya Series: ; 10 Edition: 3 Material type: Article Language: ENG Publication details: July - Sept, 2005 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Kri/Pra. Place hold Add to cart (remove)
	4.	No cover image available Explicating Customer Satisfaction: A Survey on Private Commercial Banks by Shil Nikhil Chandra Series: ; 41 Edition: 4 Material type: Article Language: ENG Publication details: Apr 2011 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Shi. Place hold Add to cart (remove)

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