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1.
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Service Quality Perception in Banks : An Indian Perspective by
  • Bodia B S
Series: ; 33
Edition: 4
Material type: Article Article
Language: ENG
Publication details: Jan-Mar, 2005 0
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Availability: Items available for loan: Main Library (1)Call number: Bod.

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2.
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Analysis of Service Quality Gap in Indian Banking Industry by
  • Khurana Sunayna
Series: ; XII
Edition: 3
Material type: Article Article
Language: ENG
Publication details: Andhra Pradesh August 2013 0
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Availability: Items available for loan: Main Library (1)Call number: Khu.

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