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Delivering knock your socks off service [electronic resource] / Ron Zemke.

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Material type: Book

BookSeries: Performance research associatesPublication details: New York : AMACOM ; London : McGraw-Hill, 2003.Edition: 3rd edDescription: 178 pSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
E-Books	Main Library	658.812 (Browse shelf(Opens below))	Available

Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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