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1.
Performance metrics : the levers for process management / Duke Okes ; Matt Meinholz, acquisitions editor ; Paul Daniel O'Mara, project editor. by
  • Okes, Duke [author.]
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2013Copyright date: �2013
Online access:
Availability: Items available for loan: Main Library (1)Call number: 658.4013.

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2.
Root cause analysis : the core of problem solving and corrective action / Duke Okes. by
  • Okes, Duke, 1949- [author.]
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009
Online access:
Availability: Items available for loan: Main Library (1)Call number: 658.4/03.

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