Refine your search
Availability
-
Authors
-
Holding libraries
- Main Library (2)
-
Item types
- Case Study (2)
-
Locations
- Online Access (2)
-
Series
-
Topics
- Brand Response (1)
- Case Study (2)
- Consumer Complaining... (1)
- Crisis (1)
- Service Failure (1)
- Service Recovery (1)
- Societal Marketing (1)
- Show more
- Show less