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	1.	Customer Service Best Practices : Case Studies and Strategies by Zemke Ron Woods John A Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Mumbai Jaico Publishing Publishing 2004 Availability: Items available for loan: Main Library (1)Call number: 658.8 Zem/Woo. Place hold Add to cart (remove)
	2.	Sales Games and Activities for Trainers by Connor Gary B Woods John A Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Tata McGraw Hill 2004 Availability: Items available for loan: Main Library (1)Call number: 658.83 Con/Woo. Place hold Add to cart (remove)
	3.	Business Letter Handbook by Muckian, Michael Woods, John Material type: Book; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva Books Pvt Ltd 2009 Availability: Items available for loan: Main Library (3)Call number: 808.066651 MUC, ... Place hold Add to cart (remove)

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