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Service quality [electronic resource] : crossing boundaries / guest editor, Steve Tax. by
  • Tax, Steve
  • ebrary, Inc
Series: Managing service quality ; v.13, no. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2003
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2.
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Service quality [electronic resource] : a global perspective / guest editor, Steve Tax. by
  • Tax, Steve
  • ebrary, Inc
Series: International journal of service industry management ; v.14, no. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2003
Online access:
Availability: Items available for loan: Main Library (1).

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