Innovative Organization : Creating Value Through Outsourcing

By: Material type: ArticleArticleLanguage: ENG Series: ; 50Publication details: Fall 2007 0Edition: 1Description: 261-277 PpSubject(s): DDC classification:
  •  Tad
Online resources: Summary: The article discusses cost-benefit analyses of outsourcing of business functions to reduce costs. Many companies have opted to outsource a business function only to discover that the anticipated cost savings did not materialize due to costs associated with transferring knowledge to the contractor and maintaining the business relationship. Businesses then choose to bring the function back in-house, a process called backsourcing. The process of outsourcing a function includes writing a comprehensive request for proposal (RFP) with a sufficient description of the function and ability to measure performance. Companies considering off-shoring functions must consider geographical distance as well as differences in language, culture, and regulatory and legal systems.
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The article discusses cost-benefit analyses of outsourcing of business functions to reduce costs. Many companies have opted to outsource a business function only to discover that the anticipated cost savings did not materialize due to costs associated with transferring knowledge to the contractor and maintaining the business relationship. Businesses then choose to bring the function back in-house, a process called backsourcing. The process of outsourcing a function includes writing a comprehensive request for proposal (RFP) with a sufficient description of the function and ability to measure performance. Companies considering off-shoring functions must consider geographical distance as well as differences in language, culture, and regulatory and legal systems.

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