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	1.	Managing Customer Relationships by Peppers Don Rogers Martha Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: USA John Wiley & Sons 2004 Availability: Items available for loan: Main Library (1)Call number: 658.812 PEP/ROG. Place hold Add to cart (remove)
	2.	Do You Want to Keep Your Customers Forever by Pine II B Joseph Rogers Martha Peppers Don Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Boston Harvard Business Press 2009 Availability: Items available for loan: Main Library (1)Call number: 658 PIN/PEP. Place hold Add to cart (remove)
	3.	No cover image available Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- Edition: 2nd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2011 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	4.	No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- ebrary, Inc Series: Microsoft executive leadership series Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.4/09. Place hold Add to cart (remove)

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