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	1.	Employees First, Customers Second: Turning Conventional Management Upside Down by Nayar Vineet Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Boston Harvard Business Press 2010 Availability: Items available for loan: Main Library (1)Call number: 658.3 NAY. Place hold Add to cart (remove)
	2.	No cover image available It's the Time to Address Capability Gaps by Nayar Vineet Series: ; 48 Edition: 1 Material type: Article Language: ENG Publication details: Jan 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Nay. Place hold Add to cart (remove)

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