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	1.	Customer Relationship Management by Knox Simon Maklan Stan Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Butterworth-Heinemann 2008 Availability: Items available for loan: Main Library (1)Call number: 658.8 Kno/Mak. Lists: Customer Relationship Management. Place hold Add to cart (remove)
	2.	Competing On Value by Maklan Stan Knox Simon Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: USA Pitman Publishing 1998 Availability: Items available for loan: Main Library (1)Call number: 658.8 MAK/KNO. Place hold Add to cart (remove)
	3.	Customer Relationship Management by Buttle, Francis Maklan, Stan Edition: 3rd ed. Material type: Book; Format: print ; Literary form: Not fiction Publication details: London Routledge 2015 Availability: Items available for loan: Main Library (1)Call number: 658.812 BUT. Lists: Customer Relationship Management. Place hold Add to cart (remove)