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1.
Customer Relationship Management by
  • Knox Simon
  • Maklan Stan
Material type: Text Book; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: New Delhi Butterworth-Heinemann 2008
Availability: Items available for loan: Main Library (1)Call number: 658.8 Kno/Mak.

2.
Competing On Value by
  • Maklan Stan
  • Knox Simon
Material type: Text Book; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: USA Pitman Publishing 1998
Availability: Items available for loan: Main Library (1)Call number: 658.8 MAK/KNO.

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