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	1.	Marketing by Heskett James L Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York Macmillan 1976 Availability: Items available for loan: Main Library (1)Call number: 658.8 HES. Place hold Add to cart (remove)
	2.	Corporate Culture And Performance by Kotter John P Heskett James L Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York Free Press 1992 Availability: Items available for loan: Main Library (1)Call number: 658.3 KOT/HES. Place hold Add to cart (remove)
	3.	What Great Service Leaders Know and Do by Heskett, James L Schlesinger, Leonard A Sasser, W. Earl Material type: Book; Format: print ; Literary form: Not fiction Publication details: California Collins Business 2015 Availability: Items available for loan: Main Library (1)Call number: 658.8 HES. Place hold Add to cart (remove)
	4.	Service Breakthroughs: Changing the Rules of the Game by Heskett James L Material type: Book; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 1990 Availability: Items available for loan: Main Library (1)Call number: 658.8 HES. Place hold Add to cart (remove)

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