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	1.	No cover image available Four Faces of Mass Customisation by Hemratan Ketan Singh Neela Series: ; II Edition: 2 Material type: Article; Format: print Language: ENG Publication details: Training And Management Feb 2003 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Hem/Sin. Place hold Add to cart (remove)
	2.	No cover image available Empathise .... then Innovate the New CRM is in Town ! by Hemratan Ketan Singh Neela Material type: Article Language: ENG Publication details: Dec 2002 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: . Place hold Add to cart (remove)