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	1.	Understanding Services Management by Glynn William J Barnes James G Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Prentice Hall Of India 2006 Availability: Items available for loan: Main Library (2)Call number: 658 Gly/Bar, ... Place hold Add to cart (remove)
	2.	Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Management by Glynn William J Barnes James G Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi PHI Learning 2007 Availability: Items available for loan: Main Library (4)Call number: 658.8 GLY, ... Place hold Add to cart (remove)

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