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	1.	Practical Benchmarking by Cook Sarah Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 1996 Availability: Items available for loan: Main Library (1)Call number: 658.562 COO. Place hold Add to cart (remove)
	2.	Change Management Excellence by Cook Sarah Coldicott Hilary Macaulay Steve Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 2004 Availability: Items available for loan: Main Library (1)Call number: 658 Coo/Mac. Place hold Add to cart (remove)
	3.	Customer Care Excellence: How to Create an Effective Customer Focus by Cook Sarah Edition: 6th Revised Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan Page India 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 COO, ... Place hold Add to cart (remove)
	4.	Essential Guide To Employee Engagement by Cook Sarah Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan Page India 2009 Availability: Items available for loan: Main Library (8)Call number: 658.3 COO, ... Place hold Add to cart (remove)
	5.	No cover image available Building a high-performance team [electronic resource] : proven techniques for effective team working / Sarah Cook. by Cook, Sarah ebrary, Inc Series: Softs skills for IT professionals Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Ely, U.K. : IT Governance, 2009 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.4/022. Place hold Add to cart (remove)
	6.	No cover image available Coaching for high performance [electronic resource] : how to develop exceptional results through coaching / Sarah Cook. by Cook, Sarah ebrary, Inc Series: Soft skills for IT professionals Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Ely, U.K. : IT Governance Pub., 2009 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.3/124. Place hold Add to cart (remove)
	7.	No cover image available The essential guide to employee engagement [electronic resource] : better business performance through staff satisfaction / Sarah Cook. by Cook, Sarah, 1955- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2008 Other title: Guide to employee engagement Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)

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