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	1.	Strategic Customer Care by Brown Stanley A Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Singapore John Wiley 1999 Availability: Items available for loan: Main Library (1)Call number: 658.8 Bro. Place hold Add to cart (remove)
	2.	Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality by Brown Stanley A Gulycz Moosha Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: Ontario John Wiley 2002 Availability: Items available for loan: Main Library (1)Call number: 658.812 BRO/GUL. Lists: Customer Relationship Management. Place hold Add to cart (remove)
	3.	Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality by Brown Stanley A Gulycz Moosha Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Wiley India Pvt ltd 2006 Availability: Items available for loan: Main Library (4)Call number: 658.8 BRO/GUL, ... Lists: Customer Relationship Management. Place hold Add to cart (remove)

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