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	1.	Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales by Brock David Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan Page India 2010 Availability: Items available for loan: Main Library (3)Call number: 658.8 BRO, ... Place hold Add to cart (remove)
	2.	No cover image available Restructuring the professional organisation [electronic resource] : accounting, healthcare, and law / edited by David M. Brock, Michael J. Powell, and C.R. Hinings. by Brock, David, 1956- Powell, Michael J Hinings, C. R. (Christopher Robin) ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1999 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658. Place hold Add to cart (remove)

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