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	1.	CRM Unplugged by Bligh Philip Turk Douglas Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Jersey John Wiley 2004 Availability: Items available for loan: Main Library (1)Call number: 658.8 Bli/Tur. Place hold Add to cart (remove)
	2.	No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip Turk, Douglas ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2004 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)

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