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	1.	Managing Quality in the Service Sector by Asher Mike Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 1996 Availability: Items available for loan: Main Library (1)Call number: 658.562 ASH. Place hold Add to cart (remove)
	2.	100 Methods For Total Quality Management by Kanji Gopal K Asher Mike Material type: Book; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Response Books 2011 Availability: Items available for loan: Main Library (3)Call number: 658.562 Kan, ... Not available: Main Library: Lost (1). Place hold Add to cart (remove)

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