Your search returned 3 results.

Results
	1.	No cover image available Call center performance enhancement using simulation and modeling [electronic resource] / Jon Anton, Vivek Bapat, Bill Hall. by Anton, Jon Bapat, Vivek, 1967- Hall, Bill, 1944- ebrary, Inc Series: Customer access management Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: West Lafayette, Ind. : Ichor Business Books, c1999 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	2.	No cover image available Call center benchmarking [electronic resource] : how good is "good enough" / by Jon Anton and David Gustin ; assisted by Stijn Spit. by Anton, Jon Gustin, David, 1962- ebrary, Inc Series: Customer access management Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: West Lafayette, Ind. : Ichor Business Books/Purdue University Press, c2000 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	3.	Customer Relationship Management: The Bottom Line To Optimizing Your ROI by Anton, Jon Petouhoff, Natalie L Kalia, Shalini Edition: 2nd ed. Publication details: Delhi Pearson India Education Services Pvt.Ltd 2013 Availability: Items available for loan: Main Library (1)Call number: 658.8 ANT. Lists: Customer Relationship Management. Place hold Add to cart (remove)

Powered by Koha