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	1.	No cover image available CRM Best Practices : A Case Study of Bank of Baroda by Das Kallol Series: ; 4 Edition: 3 Material type: Article Language: ENG Publication details: Jan - Apr, 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Das. Place hold Add to cart (remove)
	2.	No cover image available Insight into Customer Relationship Management Practices in Selected Indian Service Industries by Nath Vikas Series: ; 4 Edition: 3 Material type: Article Language: ENG Publication details: Jan-Apr 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Nat. Place hold Add to cart (remove)
	3.	No cover image available Dineserv: A Tool for Measuring Service Quality in Restaurants by Vanniarajan T Series: ; 4 Edition: 3 Material type: Article Language: ENG Publication details: Jan-Apr 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Van. Place hold Add to cart (remove)
	4.	No cover image available Communicating Corporate Identity for the Hotel Industry by Soni Swati Series: ; 4 Edition: 3 Material type: Article Language: ENG Publication details: Jan-Apr 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Son. Place hold Add to cart (remove)
	5.	No cover image available Total Quality Management in Indian Commercial Banks: A Comparative Study by Selvaraj M Series: ; 4 Edition: 3 Material type: Article Language: ENG Publication details: Jan-Apr 2009 0 Online access: Click here to access online Availability: Items available for loan: Main Library (1)Call number: Sel. Place hold Add to cart (remove)

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