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	1.	Business Etiquette in Brief by Sabath, Ann Marie Material type: Book; Format: print ; Literary form: Not fiction Publication details: Massachusetts Adams Media 2009 Availability: Items available for loan: Main Library (9)Call number: 658 SAB, ... Place hold Add to cart (remove)
	2.	No cover image available Winning with the caller from hell [electronic resource] : a survival guide for doing business on the telephone / Shaun Belding. by Belding, Shaun ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Toronto : ECW Press, 2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)

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