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41.
Services research in a cross-cultural/cross-national context [electronic resource] / guest editor: John B. Ford. by
  • Ford, John B
  • ebrary, Inc
Series: International marketing review ; v.22, no. 3
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2005
Availability: Items available for loan: Main Library (1).

42.
Global trends and challenges in services [electronic resource] / guest editors: Marianna Sigala and Evangelos Christou. by
  • Sigala, Marianna
  • Christou, Evangelos
  • ebrary, Inc
Series: Managing Service Quality, an international journal ; 16, no. 4
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2006
Availability: Items available for loan: Main Library (1).

43.
Services and economic development in the Asia-Pacific [electronic resource] / edited by Peter W. Daniels & James W. Harrington. by
  • Daniels, P. W
  • Harrington, J. W. (James W.), 1957-
  • ebrary, Inc
Series: Dynamics of economic space
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Aldershot, England ; Burlington, Vt. : Ashgate, c2007
Availability: Items available for loan: Main Library (1)Call number: 338.4/095.

44.
Exporting services [electronic resource] : a developing country perspective / Arti Grover Goswami, Aaditya Mattoo, Sebasti�an S�aez, editors. by
  • Goswami, Arti Grover, 1978-
  • Mattoo, Aaditya
  • S�aez, Sebasti�an
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington, D.C. : World Bank, 2011
Availability: Items available for loan: Main Library (1)Call number: 382/.4500091724.

45.
Lean six sigma service excellence [electronic resource] : a guide to green belt certification and bottom line improvement / Gerald M. Taylor. by
  • Taylor, Gerald M
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Ft. Lauderdale, Fla. : J. Ross Pub., 2009
Availability: Items available for loan: Main Library (1)Call number: 658.4/013.

46.
Making care count [electronic resource] : a century of gender, race, and paid care work / Mignon Duffy. by
  • Duffy, Mignon
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: New Brunswick, N.J. : Rutgers University Press, c2011
Availability: Items available for loan: Main Library (1)Call number: 331.7/6136210973.

47.
Household production, services and monetary policy [electronic resource] / Constant Lonkeng Ngouana. by
  • Lonkeng Ngouana, Constant
  • ebrary, Inc
Series: IMF working paper ; WP/12/206
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington, D.C. : International Monetary Fund, c2012
Availability: Items available for loan: Main Library (1).

48.
Globalization of services [electronic resource] : some implications for theory and practice / edited by Yair Aharoni and Lilach Nachum. by
  • Aharoni, Yair
  • Nachum, Lilach
  • ebrary, Inc
Series: Routledge studies in international business and the world economy ; 19.
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: London ; New York : Routledge, 2000
Availability: Items available for loan: Main Library (1)Call number: 338.4.

49.
Trade in services to the Asia-Pacific region [electronic resource] / edited by Takatoshi Ito and Anne O. Krueger. by
  • It�o, Takatoshi, 1950-
  • Krueger, Anne O
  • ebrary, Inc
Series: NBER-East Asia Seminar on Economics (Series) ; v. 11.
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Chicago : University of Chicago Press, 2003
Availability: Items available for loan: Main Library (1)Call number: 380.1/45/00095.

50.
Relationship marketing in services [electronic resource] / guest editor, Jay Kandampully. by
  • Kandampully, Jay
  • ebrary, Inc
Series: Journal of services marketing ; v.16, no. 7
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2002
Availability: Items available for loan: Main Library (1).

51.
Market orientation and service firm performance [electronic resource] : a research agenda / guest editors, Brendan J. Gray and Graham J. Hooley. by
  • Gray, Brendan J
  • Hooley, Graham J
  • ebrary, Inc
Series: European journal of marketing ; v.36, no. 9/10
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2002
Availability: Items available for loan: Main Library (1).

52.
Service quality [electronic resource] : crossing boundaries / guest editor, Steve Tax. by
  • Tax, Steve
  • ebrary, Inc
Series: Managing service quality ; v.13, no. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2003
Availability: Items available for loan: Main Library (1).

53.
Service quality [electronic resource] : a global perspective / guest editor, Steve Tax. by
  • Tax, Steve
  • ebrary, Inc
Series: International journal of service industry management ; v.14, no. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2003
Availability: Items available for loan: Main Library (1).

54.
Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter. by
  • de Ruyter, Dr. Ko
  • ebrary, Inc
Series: International Journal of Service Industry Management. No. 5 ; ; v. 13.
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2002
Availability: Items available for loan: Main Library (1).

55.
Promotion of services [electronic resource] / guest editor, Marla Royne Stafford. by
  • Royne Stafford, Marla
  • ebrary, Inc
Series: Journal of services marketing ; v.16, no. 5
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2002
Availability: Items available for loan: Main Library (1).

56.
The impact of technology on services [electronic resource] / guest editor, Mark Davis. by
  • Davis, Mark
  • ebrary, Inc
Series: International journal of service industry management ; v.13, no. 1
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2002
Availability: Items available for loan: Main Library (1).

57.
The professional services firm bible [electronic resource] / John Baschab, Jon Piot. by
  • Baschab, John, 1968-
  • Piot, Jon, 1966-
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley & Sons, c2005
Availability: Items available for loan: Main Library (1)Call number: 658.

58.
Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford. by
  • Albeanu, Mircea
  • Hunter, Ian
  • Radford, Jo
  • ebrary, Inc
Series: Gower HR transformation series
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Farnham, U.K. : Gower, 2010
Availability: Items available for loan: Main Library (1).

59.
5S for service organizations and offices : a lean look at improvements / Debashis Sarkar. by
  • Sarkar, Debashis [author.]
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2006
Availability: Items available for loan: Main Library (1)Call number: 651.

60.
International journal of service industry management. Volume 18, Number 5, Interdisciplinary insights on service activities [electronic resource]. by
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: [Bradford, England] : Emerald, 2007
Other title:
  • IJSIM
Availability: Items available for loan: Main Library (1).

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