Your search returned 98 results.

Results
	41.	No cover image available Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar. by Ramachandra, K Chandrashekara, B Shivakumar, S ebrary, Inc Edition: Rev. ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	42.	Buying and selling information : a guide for information professionals and salespeople to build mutual success / Michael L. Gruenberg. by Gruenberg, Michael L, 1946- [author.] Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Medford, New Jersey : Information Today, Inc., 2014Copyright date: �2014 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 025.04068/8. Place hold Add to cart (remove)
	43.	No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo Solomon, Micah ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	44.	No cover image available QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by Gustafsson, Anders ebrary, Inc Series: International journal of service industry management ; v.16, no. 2 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	45.	No cover image available QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by Evardsson, Bo Gustafsson, Anders ebrary, Inc Series: Managing service quality an international journal ; v.15, no. 2 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	46.	No cover image available Cultural perspectives on services marketing [electronic resource] / guest editor: Michael Laroche. by La Roche, Michael ebrary, Inc Series: Journal of services marketing ; v.19, no. 3 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	47.	No cover image available E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. by Rust, Roland T Kannan, P. K ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Armonk, N.Y. : M.E. Sharpe, c2002 Other title: EService : new directions in theory and practice Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/4. Place hold Add to cart (remove)
	48.	No cover image available What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2008 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	49.	No cover image available Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by Chapman, R. L. (Ross L.) Dean, Alison M ebrary, Inc Series: Managing service quality ; v.12, no. 6 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	50.	Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis. by Davis, Robert A, 1947- Series: Wiley and SAS business series Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2013]Copyright date: �2013 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.7/87. Place hold Add to cart (remove)
	51.	No cover image available Service quality [electronic resource] : an Emerald guide. by ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2003 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	52.	No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron ebrary, Inc Series: Performance research associates Edition: 3rd ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: New York : London : AMACOM ; McGraw-Hill, 2003 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.812. Place hold Add to cart (remove)
	53.	No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B ebrary, Inc Series: Fifty-Minute series Material type: Book; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos, Calif. : Crisp, c1989 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	54.	No cover image available Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F ebrary, Inc Series: Fifty-Minute series Edition: Rev. ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1998 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.8/12. Place hold Add to cart (remove)
	55.	No cover image available Project stakeholder management [electronic resource] / Pernille Eskerod and Anna Lund Jepsen. by Eskerod, Pernille Jepsen, Anna Lund, 1963- ebrary, Inc Series: Fundamentals of project management Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Gower, 2013 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658.4/04. Place hold Add to cart (remove)
	56.	No cover image available Managing the customer experience : a measurement-based approach / Morris Wilburn. by Wilburn, Morris, 1953- [author.] Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2007 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 658./12. Place hold Add to cart (remove)
	57.	No cover image available S1 Consumer Suite for z/OS installation guide [electronic resource] / [Vasilis Karras, Hoson Rim]. by Karras, Vasilis Rim, Hoson International Business Machines Corporation. International Technical Support Organization ebrary, Inc Series: IBM redbooks Edition: 1st ed. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Poughkeepsie, NY : IBM, International Technical Support Organization, 2002 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	58.	No cover image available Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj ebrary, Inc Series: Journal of services marketing ; 21, no. 6 Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford : Emerald Insight, c2007 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1). Place hold Add to cart (remove)
	59.	No cover image available Supply chain in the pharmaceutical industry [electronic resource] : strategic influences and supply chain responses / Rob Whewell. by Whewell, Rob ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Farnham, Surrey ; Burlington, VT : Gower Pub., c2010 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 615.1068/7. Place hold Add to cart (remove)
	60.	No cover image available The passenger has gone digital and mobile [electronic resource] : accessing and connecting through information and technology / Nawal K. Taneja. by Taneja, Nawal K ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Ashgate Pub., 2011 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Main Library (1)Call number: 387.7068/8. Place hold Add to cart (remove)

Refine your search

Availability

Authors

Collections

Holding libraries

Item types

Locations

Series

Topics

Your search returned 98 results.