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21.
The EFQM excellence model for health care organisations : 32 probing questions and contrasting pairs of examples / Kari Tuominen, Juha Heino. by
  • Tuominen, Kari
  • Heino, Juha
Series: Excellence frameworks series
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: [Turku, Finland] : Benchmarking Ltd., 2012
Availability: Items available for loan: Main Library (1).

22.
The Baldridge criteria for health organizations : self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? / Kari Tuominen, Juha Heino ; [illustrations, Lasse Malmberg]. by
  • Tuominen, Kari
  • Heino, Juha
  • Malmberg, Lasse
Series: Excellence frameworks series
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: [Turku, Finland] : Benchmarking Ltd., 2013
Availability: Items available for loan: Main Library (1).

23.
Healthcare analytics for quality and performance improvement / Trevor L. Strome ; cover design, Andrew Liefer. by
  • Strome, Trevor L, 1972-
  • Liefer, Andrew
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2013Copyright date: �2013
Availability: Items available for loan: Main Library (1)Call number: 362.1068.

24.
Organization ethics in health care [electronic resource] / Edward M. Spencer ... [et al.]. by
  • Spencer, Edward M
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Oxford University Press, 2000
Availability: Items available for loan: Main Library (1).

25.
Government-sponsored health insurance in India [electronic resource] : are you covered? / Gerard La Forgia, Somil Nagpal. by
  • La Forgia, Gerard M. (Gerard Martin)
  • Nagpal, Somil
  • ebrary, Inc
Series: Directions in development (Washington, D.C.)
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington DC : World Bank, c2012
Availability: Items available for loan: Main Library (1)Call number: 362.10954.

26.
Health insurance [electronic resource] : issues, challenges and perspectives / Edvard Abrahamsen and Aasta Fagerland, editors. by
  • Abrahamsen, Edvard
  • Fagerland, Aasta
  • ebrary, Inc
Series: Health care issues, costs, and access | Public health in the 21st century series
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hauppauge, N.Y. : Nova Science Publishers, c2012
Availability: Items available for loan: Main Library (1)Call number: 368.382.

27.
Protecting the poor [electronic resource] : a microinsurance compendium. Volume II / edited by Craig Churchill and Michael Matul. by
  • Churchill, Craig
  • Matul, Michal
  • ebrary, Inc
Series: Protecting the poor ; v. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Geneva : International Labour Office, 2012
Availability: Items available for loan: Main Library (1).

28.
Measuring and valuing health benefits for economic evaluation [electronic resource] / John Brazier ... [et al.]. by
  • Brazier, John
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Oxford ; New York : Oxford University Press, 2007
Availability: Items available for loan: Main Library (1)Call number: 362.1.

29.
Protecting the poor [electronic resource] : a microinsurance compendium / edited by Craig Churchill. by
  • Churchill, Craig Farren, 1964-
  • M�unchener R�uckversicherungs-Gesellschaft
  • Consultative Group to Assist the Poorest. Working Group on Microinsurance
  • International Labour Office
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Geneva, Switzerland : International Labour Office, c2006
Availability: Items available for loan: Main Library (1).

30.
Framework guidelines for addressing workplace violence in the health sector [electronic resource] : the training manual. by
  • International Council of Nurses
  • Public Services International
  • World Health Organization
  • International Labour Office
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Geneva : International Labour Organization, 2005
Availability: Items available for loan: Main Library (1).

31.
Health financing and delivery in Vietnam [electronic resource] : looking forward / by Samuel S. Lieberman and Adam Wagstaff. by
  • Lieberman, Samuel S
  • Wagstaff, Adam
  • World Bank
  • ebrary, Inc
Series: Health, nutrition, and population series
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington, DC : World Bank, c2009
Availability: Items available for loan: Main Library (1).

32.
Why healthcare matters [electronic resource] : how business leaders can drive transformational change / Frank Hone. by
  • Hone, Frank
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : HRD Press, c2008
Availability: Items available for loan: Main Library (1).

33.
Benchmarking in health [electronic resource] / guest editors Graham Francis and Stewart Lawrence. by
  • Francis, Graham
  • Lawrence, Stewart
  • ebrary, Inc
Series: Benchmarking: an international journal ; v.12, no. 6, pt. 2
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2005
Availability: Items available for loan: Main Library (1).

34.
Benchmarking in health [electronic resource] / guest editors Graham Francis and Stewart Lawrence. by
  • Francis, Graham
  • Lawrence, Stewart
  • ebrary, Inc
Series: Benchmarking: an international journal ; v.12, no. 5, pt. 1
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2005
Availability: Items available for loan: Main Library (1).

35.
Quality then, quality now [electronic resource] : a 20 year retrospective / editors Keith Hurst and Kay Downey-Ennis. by
  • Hurst, Keith
  • Downey-Ennis
  • ebrary, Inc
Series: International Journal of Health Care Quality Assurance ; 20, no. 1
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2007
Availability: Items available for loan: Main Library (1).

36.
The other invisible hand [electronic resource] : delivering public services through choice and competition / Julian Le Grand. by
  • Le Grand, Julian
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Princeton : Princeton University Press, 2007
Availability: Items available for loan: Main Library (1).

37.
Skin in the game [electronic resource] : how putting yourself first today will revolutionize health care tomorrow / John Hammergren with Phil Harkins. by
  • Hammergren, John
  • Harkins, Philip J
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : J. Wiley, c2008
Availability: Items available for loan: Main Library (1)Call number: 362.1.

38.
Attacking inequality in the health sector [electronic resource] : a synthesis of evidence and tools. by
  • Yazbeck, Abdo
  • World Bank
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington, D.C. : World Bank, 2009
Availability: Items available for loan: Main Library (1).

39.
Healthcare valuation. Volume 1, The four pillars of healthcare value / Robert James Cimasi ; foreword by Shannon P. Pratt. by
  • Cimasi, Robert James [author.]
  • Pratt, Shannon P [author of introduction, etc.]
Series: Wiley finance series
Material type: Text Book; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014
Availability: Items available for loan: Main Library (1)Call number: 362.10973.

40.
Restoring fiscal sanity 2007 [electronic resource] : the health spending challenge / Alice M. Rivlin and Joseph R. Antos, editors. by
  • Rivlin, Alice M
  • Antos, Joseph R
  • Brookings Institution
  • ebrary, Inc
Material type: Text Book; Format: electronic available online remote; Literary form: Not fiction
Publication details: Washington, D.C. : Brookings Institution Press, c2007
Availability: Items available for loan: Main Library (1)Call number: 362.1/0425.

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