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181.
Creating Customer Delight (Management CD) by
  • Siddhiqui S Y
Material type: Film Film; Type of visual material: chart
Language: ENG
Publication details: New Delhi Excel Multimedia 0
Availability: Items available for loan: Main Library (1)Call number: 658.8 Sid.

182.
Passion For Excellence, A (Management CD) by
Material type: Film Film; Type of visual material: chart
Language: ENG
Publication details: 0
Availability: Items available for loan: Main Library (1)Call number: .

183.
Passion For Excellence, A (Management CD) by
Material type: Film Film; Type of visual material: chart
Language: ENG
Publication details: 0
Availability: Items available for loan: Main Library (1)Call number: .

184.
Capitalising On Customers - An Executives Guide To Crm by
  • Seybold Patricia B
Material type: Film Film; Type of visual material:
Language: ENG
Publication details: Mumbai Vikas Publications 2005
Availability: Items available for loan: Main Library (1)Call number: 658.8 SEY.

185.
Capitalising On Customers - An Executives Guide To Crm by
  • Seybold Patricia B
Material type: Film Film; Type of visual material:
Language: ENG
Publication details: Mumbai Vikas Publications 2005
Availability: Items available for loan: Main Library (1)Call number: 658.8 SEY.

186.
Capitalising On Customers - An Executives Guide To Crm by
  • Seybold Patricia B
Material type: Film Film; Type of visual material:
Language: ENG
Publication details: Mumbai Vikas Publications 2005
Availability: Items available for loan: Main Library (1)Call number: 658.8 SEY.

187.
Customer Relationship Management: Volume I by
  • Wide Educational Products And Services
Material type: Film Film; Type of visual material:
Language: ENG
Publication details: Kolkata Wide Educational Products And Services 2013
Availability: Items available for loan: Main Library (1)Call number: 658.8 WID.

188.
Market Opportunity Analysis for IT in Retail by
  • Sankhe,Rohan D
  • Deshpande,Chinar
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: MMS 2007
Availability: Items available for loan: Main Library (1)Call number: .

189.
Marketing of Software Products and Global Trends in the Software Industry in VC/PE Space by
  • Soood,Sahil
  • Khemka,Bharat
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: 2008
Availability: Items available for loan: Main Library (1)Call number: .

190.
Role of Customer Relationship Management (CRM) in Ensuring Customer Loyalty: A Study on Online Retail by
  • Tewari Ishank
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: PGDM Marketing 2011 - 13 32 2013
Availability: Items available for loan: Main Library (1)Call number: .

191.
Role of Customer Relationship Management (CRM) in Ensuring Customer Loyalty by
  • Tewari Ishank
Material type: Mixed materialsMixed materials
Language: ENG
Publication details: MMS (Marketing) 32 2011
Availability: Items available for loan: Main Library (1)Call number: .

192.
Customer Relationship Management: A Theory and Practice to Manage and Retain Customers by
  • Bhome Shraddha M
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Mumbai International Book House Pvt. Ltd. 2014
Availability: Items available for loan: Main Library (2)Call number: 658.8 BHO, ...

193.
CRM at the Speed of Light: essential customer strategies for the 21st century by
  • Greenberg, Paul
Edition: 3rd ed.
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw-Hill 2005
Availability: Items available for loan: Distance Learning (1)Call number: 658.8 GRE.

194.
CRM - The New Face of Marketing by
  • Garikaparthi, Madhavi ed
Series: Management Series
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: Hyderabad ICFAI University 2002
Availability: Items available for loan: Distance Learning (1)Call number: 658.8 GAR.

195.
Why Customers Don't Do What You Want Them to Do: 24 Solutions to Overcoming Common Selling Problems by
  • Fournies Ferdinand
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2004
Availability: Items available for loan: Main Library (8)Call number: 658.8 FOU, ...

196.
Award Winning Customer Services 101 Ways by
  • Evenson Renee
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: New Delhi PHI Learning Pvt. Ltd. 2011
Availability: Items available for loan: Main Library (4)Call number: 658.8 EVE, ...

197.
Electronic Customer Relationship Management by
  • Fjermestad Jerry Ed
  • Romano Nicholas C Ed
Material type: Text Book; Format: print ; Literary form: Not fiction
Publication details: New Delhi PHI Learning 2009
Availability: Items available for loan: Main Library (4)Call number: 658.8 FJE, ...

198.
Relationship Enhancement
Material type: Article Article; Format: print
Availability: Items available for loan: Main Library (1).

199.
Customer Relationship Management by
  • Buttle, Francis
Edition: 2nd ed.
Publication details: London Routledge 2012
Availability: Items available for loan: Main Library (2)Call number: 658.8 BUT, ...

200.
Strategic Customer Management by
  • Payne, Adrian
Publication details: New Delhi Cambridge University Press 2013
Availability: Items available for loan: Main Library (1)Call number: 658.8 PAY.

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