Active Listening

By:

Rogers Carl R

Publication details: Mockingbird Press 2021 USADescription: 32ISBN:

9781953450241

DDC classification:

150 ROG

Summary: Active listening does not necessarily mean long sessions spent listening to grievances, personal or otherwise. It is simply a way of approaching those problems which arise out of the usual day-to-day events of any job. To be effective, active listening must be firmly grounded in the basic attitudes of the user. We cannot employ it as a technique if our fundamental attitudes are in conflict with its basic concepts. If we try, our behavior will be empty and sterile, and our associates will be quick to recognize this. Until we can demonstrate a spirit which genuinely respects the potential worth of the individual, which considers his sights and trusts his capacity for sell-direction, we cannot begin to be effective listeners.

List(s) this item appears in: New Arrivals May 2023

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	Main Library HR, Psychology	Reference book	150 ROG (Browse shelf(Opens below))	Available		116392

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Active listening does not necessarily mean long sessions spent listening to grievances, personal or
otherwise. It is simply a way of approaching those problems which arise out of the usual day-to-day
events of any job.
To be effective, active listening must be firmly grounded in the basic attitudes of the user. We cannot
employ it as a technique if our fundamental attitudes are in conflict with its basic concepts. If we try, our
behavior will be empty and sterile, and our associates will be quick to recognize this. Until we can
demonstrate a spirit which genuinely respects the potential worth of the individual, which considers his
sights and trusts his capacity for sell-direction, we cannot begin to be effective listeners.

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