What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius.

By: Contributor(s): Material type: BookBookPublication details: Hoboken, N.J. : Wiley, c2008.Description: xvi, 320 p. : illOther title:
  • To providing a world-class customer experience
Subject(s): Genre/Form: DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .D5583 2008eb
Online resources:
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Holdings
Item type Current library Call number Status Date due Barcode
E-Books E-Books Main Library 658.8/12 (Browse shelf(Opens below)) Available

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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