The 11 laws of likability [electronic resource] : relationship networking- because people do business with people they like / Michelle Tillis Lederman.
Material type:
- Eleven laws of likability
- 650.1/3 23
- HD69.S8 L44 2012eb
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Includes bibliographical references and index.
pt. A. Before the conversation : get real -- pt. B. The conversation : always have it -- pt. C. After the conversation : build relationships.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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