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The relationship advantage [electronic resource] : become a trusted advisor and create clients for life / Tom Stevenson & Sam Barcus.

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BookPublication details: Chicago : Dearborn, c2003.Description: xvi, 248 p. : illSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
E-Books	Main Library	658.8/12 (Browse shelf(Opens below))	Available

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Previous	658.8/12 Customer loyalty programmes and clubs	658.8/12 Citizen marketers	658.8/12 Connected CRM :	658.8/12 The relationship advantage	658.8/12 Measuring customer satisfaction and loyalty :	658.8/12 Superior customer satisfaction and loyalty :	658.8/12 The customer advocate and the customer saboteur :	Next

Includes index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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