Successful business process management : what you need to know to get results / Paula K. Berman.
Material type:
- text
- computer
- online resource
- 9780814434024 (e-book)
- 658 23
- HD62.17 .B47 2014eb
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Includes index.
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
Description based on print version record.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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