Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson.

By: Contributor(s): Material type: BookBookPublication details: Chichester : Wiley, 2013.Description: xvi, 261 pSubject(s): Genre/Form: LOC classification:
  • HF5415.5 .R63 2013eb
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E-Books E-Books Main Library Available

Includes index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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