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CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.

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Material type: Book

BookPublication details: Hoboken, N.J. : Wiley, c2004.Description: xviii, 205 p. : illSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
E-Books	Main Library	658.8/12 (Browse shelf(Opens below))	Available

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	658.8/12 What to say to a porcupine	658.8/12 Customer relationship management	658.8/12 Customer relations	658.8/12 CRM unplugged	658.8/12 The network is your customer	658.812 Delivering knock your socks off service	658.8/12 Beyond customer service, revised	Next

Includes bibliographic references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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