Measurability matters -- Defining value -- Receiving value -- Tests of reasonableness -- Every question counts -- Leave the brochures behind -- Every reason to say yes -- When the world isn't perfect -- Using MeasureMax your way.

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E-Books	Main Library	658.85 (Browse shelf(Opens below))	Available

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Includes bibliographical references (p. [300]-301) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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