Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott.

By: Contributor(s): Material type: BookBookSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c2000.Edition: 3rd edDescription: viii, 118 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8/343 22
LOC classification:
  • HF5415.335 .S38 2000eb
Online resources:
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Item type Current library Call number Status Date due Barcode
E-Books E-Books Main Library 658.8/343 (Browse shelf(Opens below)) Available

Includes bibliographical references.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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