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Understanding, managing, and implementing quality [electronic resource] : frameworks, techniques and cases / edited by Jiju Antony and David Preece.

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Material type: Book

BookPublication details: London : Routledge, 2002.Description: xxii, 232 p. : illSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
E-Books	Main Library		Available		EB71

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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